Vehab Phase 2 Proposal

02 — About WEBSIGHT

Your partner from day one

We built Vehab's MVP end-to-end. We know every line of code, every design decision, and every business requirement. Phase 2 is a natural continuation — no onboarding, no learning curve.

WEBSIGHT

Full-stack development

Next.js, Laravel, MySQL. We own the entire Vehab codebase and architecture — zero handoff friction.

We wrote every line of Vehab’s MVP — Phase 2 ships without onboarding or knowledge transfer.

WEBSIGHT

SaaS experience

Subscription systems, payment gateways, billing logic, feature gates — we've built these before.

Your roadmap (trials, KNET, dunning, plan gates) maps directly to modules we’re scoping for Vehab.

WEBSIGHT

AI integration

Myolab API, REST integrations, third-party SDK work. We evaluate and integrate responsibly.

Phase 2A is the Myolab pipeline — we’re designing it as a toggleable service tied to Pro/Premium.

WEBSIGHT

GCC market knowledge

Kuwait-first — KNET limitations, Arabic UI, local payment gateways, regulatory awareness.

Vehab’s billing flows explicitly cover KNET manual renewals vs card trials — aligned with local expectations.

WEBSIGHT

Design & UX

Product design, wireframes, and UI — we design and build. No separate agency needed.

The interactive flows in this proposal are the same UX patterns we’ll implement in the product.

WEBSIGHT

Recognized globally

CES Las Vegas 2026, GITEX Global, Zain Great Idea — we build products that reach the world.

Same team taking Vehab from pilot to a sellable SaaS — credibility you can point investors and partners to.

🏆 Zain Great Idea 2025

🌐 CES Las Vegas 2026

💡 GITEX Global

🚀 Silicon Valley Soft Landing

Founded 2018 · Kuwait

03 — What changes from MVP to SaaS

From live product to commercial platform

The MVP proved clinical value. Phase 2 adds the business layer: who can sign up, how they pay, what they unlock at each tier, and how you operate revenue at scale.

MVP — today

What exists now

Full rehab workflow: patients, programs, exercise library, adherence & pain tracking
Program builder and patient web view (no login) for home exercises
Single-tenant style deployment; access managed outside self-serve billing
Next.js + Laravel stack live (e.g. pilot / demo environments)
No public subscription checkout, plan limits, or automated dunning

Phase 2 — what we add

What Phase 2 delivers

Self-serve signup, KYC, trials, MyFatoorah + KNET paths, invoices & coupons
Three commercial plans with server-side limits, upgrades, proration, frozen state
Myolab AI integration (gated by plan), Super Admin controls, job logging
Email automation (13 triggers), notifications, support tickets, FAQ, exports
Revenue analytics, dynamic pricing pages, SEO, and advanced reporting in Phase 2D

04 — The 4 Phases

A structured path to full SaaS

Each phase delivers working, shippable features — not just documentation. Payments are milestone-based and tied to delivery.

Priority — client request

Phase 2A · Myolab AI Integration

Connect Vehab to MyoKinesis — the world's first human motion retargeting API — enabling objective biomechanical analysis inside the clinical workflow.

Backend

Myolab API key stored in Super Admin settings
motion_analyses DB table (job_id, patient_id, status, output, timestamp)
Laravel Myolab service class — auth, submit, poll, store
Plan gate middleware — myolab_enabled per plan
Full error handling — timeout, invalid file, API failure

Frontend

C3D file upload interface inside patient profile
Job status indicator — processing / done / failed
Joint angle results viewer
Lock icon + "Upgrade to Pro" for Basic users
Smooth empty state when no analysis exists

Admin

API key management in Super Admin panel
Toggle Myolab access per plan independently
Job log viewer — all jobs, statuses, errors
Enable/disable Myolab without code deploy

⚠ MyoKinesis API is currently experimental. This phase is built as a modular, toggleable integration. Hardware requirement for C3D input to be confirmed with Nour before development begins.

Revenue engine

Phase 2B · SaaS Core — Billing & Subscriptions

The commercial backbone: subscription plans, MyFatoorah integration, trial logic, feature gates, KYC verification, invoice generation, and the full payment failure recovery system.

Plans & billing

3 dynamic plans: Basic 8KD / Pro 12KD / Premium 15KD
Monthly, quarterly (–10%), yearly (–20%) billing periods
Coupon & promo code system for launch campaigns
PDF invoice generation per payment
MyFatoorah integration
Proration on plan upgrades — calculated automatically

Trial & payment recovery

3-day trial (configurable in admin) — credit card required
Card tokenization — zero charge on signup
Auto-charge on trial end (CC / Apple Pay)
KNET: manual payment, no trial, no auto-renewal
Grace period after trial expiry before freeze
3-attempt payment retry: immediate → 24h → 72h
13 automated email triggers across full lifecycle

Gates, KYC & states

Subscription states: trial / active / frozen / cancelled / expired
All limits enforced server-side — not just frontend
Frozen = read-only (no new patients or programs)
Upgrade only — no downgrades, proration calculated
Clinic KYC verification (trade license + MOH)
Freelancer verification (ID + MOH license)
90-day data retention after expiry, then deletion

All plan limits (max patients, physios, programs, feature flags) are stored in the DB — Super Admin changes them from the panel. No code deploy needed.

Retention & support

Phase 2C · UX, Operations & Communications

The layer that makes Vehab feel like a professional product — onboarding, upgrade flows, notification system, full email automation, support tickets, and the clinic vs freelancer dashboard split.

Dashboard UX

Clinic vs freelancer split — freelancers have no staff section
Onboarding wizard — guided first-login setup flow
In-app upgrade prompts triggered on limit hit
Notification center — billing alerts, usage warnings, team events
Patient data export before account deletion
Usage progress bars in billing settings

Email system

Trial start, day 1 & 2 reminders, auto-charge confirmation
Payment success / failed (x2) / frozen / restored
Renewal reminders: 7d, 3d, 1d (CC and KNET variants)
Cancellation confirmation + expiry reminders
Data deletion warning at 60d and 90d post-expiry
All templates editable from Super Admin panel

Support & FAQ

In-dashboard support ticket system
Super Admin ticket management view
FAQ — in-app and public landing page
Dynamic FAQ content managed from admin panel
Ticket status tracking for users

The clinic vs freelancer split affects UI only — same backend, same plans. Freelancers see a simplified dashboard with no team management.

Scale & intelligence

Phase 2D · Growth & Analytics

Revenue intelligence for Super Admin, SEO-optimized public surfaces with a dynamic pricing page, and advanced reporting — all driven from the database.

Revenue dashboard (Super Admin)

MRR and ARR — live calculation
Churn rate — cancelled subscriptions per month
Trial conversion rate (last 30 days)
Revenue by plan breakdown
Failed payment count and recovery rate
Subscriber export as CSV

SEO & dynamic pricing page

Dynamic pricing page — pulled from DB, no hardcoding
Monthly / quarterly / yearly toggle with live price update
FAQ schema markup for SEO
Arabic + English hreflang tags on all pages
Next.js ISR — rebuilds on admin plan changes
Core Web Vitals: LCP <2.5s, CLS <0.1

Advanced reports

Leadership-ready summaries — adherence, revenue, cohort views
Exportable CSV/PDF bundles
Scheduled report delivery
Filters by clinic, plan, and date range

Phase 2D is scoped to analytics, SEO, and reporting. Detailed report catalog can be finalized during the Phase 2C handoff.

05 — Timeline

Delivery milestones

Each phase has a defined deliverable. The week ranges below are planning estimates only — they can be adjusted to fit your launch priorities, dependencies, or review cycles.

Kickoff

Project kickoff & open questions

Timeline estimate: ~1 week

Confirm Myolab hardware approach, MyFatoorah setup, and pricing final decision. Align on scope before kickoff.

✓ Signed contract + requirements doc

Weeks 1–3

Phase 2A · Myolab integration

Timeline estimate: 2–3 weeks

Backend Myolab service class, plan gate middleware, DB schema. Frontend: upload UI, job status, results viewer, lock states.

Deliverable: Myolab working end-to-end in Pro/Premium plans

Weeks 4–8

Phase 2B · SaaS core

Timeline estimate: 4–5 weeks

Full billing system: plans, subscriptions, MyFatoorah integration, trial logic, payment failure recovery, KYC flow, invoice generation, feature gates, frozen state.

Deliverable: Vehab accepts real payments

Weeks 9–11

Phase 2C · UX & operations

Timeline estimate: 2–3 weeks

Onboarding wizard, in-app upgrade prompts, notification center, clinic vs freelancer dashboard split, full email system (13 triggers), support tickets, FAQ.

Deliverable: Production-ready user experience

Weeks 12+

Phase 2D · Growth & analytics

Timeline estimate: 2–3 weeks

Super Admin revenue dashboard (MRR/ARR/churn), dynamic pricing page & SEO, and advanced reporting.

Deliverable: Growth & analytics live

Combined estimate: ~12 weeks of build for Phases 2A–2D (excluding kickoff), subject to scope confirmations above. Timeline is indicative and adjustable — we can compress, stagger, or shift phases once priorities are agreed.

06 — Subscription plans

What your clients will pay

Three tiers designed for different clinic sizes. All limits are dynamic — controlled from the Super Admin panel without code changes.

Basic

8 _{KD / month}

For solo clinics and small practices just getting started.

Up to 50 patients

Up to 2 physiotherapists

100 programs / month

Exercise library access

Patient web view (no login)

Adherence & pain tracking

Myolab AI integration

Export & reports

Priority support + dedicated onboarding

Available from Phase 2B

The product your subscribers actually use

Phase 2 ships a full SaaS shell: plan limits, trials, Myolab gates, and billing-aware UI. Explore a live-feel dashboard demo — switch between Basic and Pro states, limits, and trial mode.

Open interactive dashboard demo →

08 — Interactive wireframes & user flows

Every journey, step by step

Nine flows covering acquisition, payments, limits, compliance, and operations. Use the tabs and Next/Back to explore — the same journeys we will ship in Phase 2.

Pick a flow, then use Next to walk through each screen. Annotations explain behaviour for engineering and stakeholders.

vehab.com

CLINICAL REHABILITATION PLATFORM

Better rehab. Beyond the clinic.

Manage patient programs, track progress, and extend care beyond the clinic. 3-day free trial — no credit card upfront.

Basic

8 _KD/mo

✓ 50 patients
— Myolab

Pro

12 _KD/mo

✓ 200 patients
✓ Myolab

Premium

15 _KD/mo

✓ Unlimited
✓ Priority support

User clicks "Get Started" or "Start free trial" → flows into signup. Clicking a plan card pre-selects it in the signup flow.

Step 1 of 4 — Payment method selection

User selects KNET — no trial available Phase 2B

1 / 4

vehab.com/register/payment

Choose payment method

Credit / Debit

Trial eligible

Apple Pay

Trial eligible

KNET

Selected

⚠

KNET does not support auto-renewal.
You will need to manually renew each billing period. The 3-day free trial is not available with KNET — your subscription starts immediately after payment.

KNET users see a clear explanation before proceeding. They can switch to a card at any point to get the trial.

Date	Amount	Method	Status
May 1, 2026	12.00 KD	KNET	Paid

Step 1 of 5 — Renewal attempt fails

Auto-charge declined on renewal date Phase 2B

1 / 5

System — auto-charge attempt

Payment retry log — system view

Attempt 1 — May 4, 2026 · 00:00

Auto-charge 12 KD · Card ···4242 · Reason: Insufficient funds

Failed

→ Email sent to clinic: "Payment failed — please update your card"
→ Account remains ACTIVE (grace period)
→ Retry scheduled: May 5 at 00:00

First failure: account stays active. User gets email immediately. 24-hour retry scheduled. Grace period prevents disruption for transient failures.

Step 1 of 4 — Limit reached

User hits patient limit → upgrade prompt Phase 2C

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app.vehab.com/patients/new

Patients50 / 50

⚠

Patient limit reached. You've used all 50 patient slots on your Basic plan.

Upgrade prompt triggers at 100% of limit. At 90% a softer warning is shown: "You're approaching your patient limit (45/50). Consider upgrading."

Step 1 of 4 — Cancel request

User initiates cancellation from billing settings Phase 2B

1 / 4

app.vehab.com/settings/billing

Pro plan Active

12 KD / month · Renews June 4, 2026

Cancel button is visible but not prominent — it's there when needed, not pushed. Clicking opens a confirmation modal.

Step 1 of 3 — KYC form submission

Clinic submits verification documents after account creation Phase 2B

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app.vehab.com/verify

Verify your clinic

Required before account activation. Usually reviewed within 24 hours.

Trade license number

Upload trade license

Drop file here or click to upload
PDF or image, max 5MB

Ministry of Health registration (optional)

Clinic address

Verification steps

✓

Account created

Email verified

2

Documents submitted

Under review — up to 24h

3

Admin approval

4

Account activated · Trial begins

Freelancers submit personal ID + MOH license only — shorter form.

During KYC review, user can explore a limited demo dashboard. Trial clock does not start until KYC is approved and account is activated.

Clinic	Submitted	Documents	Status	Actions
Al-Shifaa Clinic	2 hours ago	Trade license · MOH	Pending
Dr. Nada (Freelance)	5 hours ago	ID · MOH license	Pending

Step 1 of 4 — Welcome screen

First login after KYC approval — guided setup Phase 2C

1 / 4

app.vehab.com/onboarding

👋

Welcome to Vehab, Al-Shifaa Clinic

Let's get your clinic set up in 4 quick steps so you can start managing patients today.

1

Clinic profile

2

Add physio

3

First patient

4

Done

Onboarding wizard triggers automatically on first login. "Skip for now" is available — wizard can be resumed from settings. Freelancers see a 3-step version (no Add physio step).

Step 1 of 3 — Frozen dashboard

What the user sees when account is frozen Phase 2B

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app.vehab.com/dashboard

⛔

Account frozen. All data is preserved. Update your payment to resume. Fix now →

Patients

143

View only

Programs

312

View only

New

—

Frozen

Myolab

—

Frozen

What still works

✓ View all patients and their history
✓ View existing programs
✓ Patient web links remain active
✕ Add new patients or programs
✕ Send programs
✕ Myolab, Export, Reports

Patient-facing links (unique URL sent to patients) remain active even when account is frozen — patients can still view and log their exercises. Only clinic-side creation is blocked.

Step 1 of 4 — Revenue overview

Super Admin sees live MRR, churn, and conversion metrics Phase 2B / 2D

1 / 4

admin.vehab.com/overview

MRR

1,240 KD

+8% vs last month

Active subs

103

6 in trial

Frozen

4

Payment failed

Trial → Paid

74%

Last 30 days

ARR

14,880 KD

Churn (30d)

3.2%

KYC pending

3

Open tickets

7

Revenue dashboard is Phase 2D. Basic subscriber management (view, freeze, retry) is Phase 2B. All metrics are live calculations from the database.

Account	Plan	Status	Payment	Next charge	Actions
Al-Shifaa Clinic	Pro	Active	CC ···4242	Jun 4	View
Dr. Faisal	Basic	Trial	CC ···8810	May 5	View
Rehab House	Pro	Frozen	3 retries failed	Overdue	Retry charge
Dr. Nada	Basic	Cancelled	KNET	Jun 1	View

Plan	Price/mo	Max patients	Max physios	Myolab	Trial days
Basic	8 KD	50	2	Off	3	Edit
Pro	12 KD	200	5	On	3	Edit
Premium	15 KD	∞	∞	On	3	Edit

Code	Discount	Plans	Expires	Uses	Status
LAUNCH50	50% first month	All plans	May 31, 2026	12 / 50	Active
CLINIC2026	1 month free	Pro only	Jun 30, 2026	3 / 20	Active
EARLYBIRD	20% first 3 months	All plans	Apr 30, 2026	41 / 40	Expired

09 — Investment

Project investment

Milestone-based payments tied to delivery. No phase begins without sign-off on the previous one. Each phase follows the same structure: half on kickoff, half when deliverables are accepted.

Payment structure per phase

Phase2A

Myolab integration

50% on start → 50% on delivery

Phase2B

SaaS core, MyFatoorah & billing

50% on start → 50% on delivery

Phase2C

UX & operations

50% on start → 50% on delivery

Phase2D

Growth, analytics & reports

50% on start → 50% on delivery

Phase breakdown

Phases 2B + 2C + 2D · SaaS core, UX & ops, growth & analyticsKD 7,250

Phase 2A · Myolab integrationNot included — quoted when integration scope is confirmed

The KD 7,250 figure reflects the roadmap through billing, operations, and growth layers. It does not include the Myolab pipeline you asked to treat as a separate integration decision.

What's included

Full-stack development✓

UI/UX design✓

API integrations (Myolab, MyFatoorah)✓

Testing & QA✓

Deployment & handover✓

30-day post-launch support✓

Investment

KD 7,250 (Phases 2B–2D)

Phase 2A (Myolab) priced separately once hardware & workflow are confirmed

Payment structure

Milestone-based

50% on start · 50% on delivery per phase

10 — Open questions before we start

Decisions that unlock scope & timing

These four items are called out in the Phase 2 plan. Resolving them before kickoff keeps estimates accurate and avoids rework.

To confirm with Nour

How will C3D / motion capture files be produced for Myolab (hardware & workflow)?

Impact — Defines Phase 2A integration scope, testing, and whether patient upload is in-clinic only.

Pending

Comfortable aligning milestone invoices to the Phases 2B–2D package (KD 7,250), or any preference for how we split that across kickoff payments?

Impact — Keeps contract language and invoicing in step with how you prefer to stage cash flow — we can refine the split without changing the overall figure unless scope shifts.

Pending

KNET-only renewals: exact copy & reminder cadence for manual payers?

Impact — Email templates, support load, and compliance with user expectations.

To confirm with Nour

Clinic KYC: required documents & SLA for approval (e.g. 24h vs 48h)?

Impact — When trials start, support staffing, and Super Admin process design.

Transforming Vehab into a full SaaS platform

Your partner from day one

From live product to commercial platform

What exists now

What Phase 2 delivers

A structured path to full SaaS

Phase 2A · Myolab AI Integration

Backend

Frontend

Admin

Phase 2B · SaaS Core — Billing & Subscriptions

Plans & billing

Trial & payment recovery

Gates, KYC & states

Phase 2C · UX, Operations & Communications

Dashboard UX

Email system

Support & FAQ

Phase 2D · Growth & Analytics

Revenue dashboard (Super Admin)

SEO & dynamic pricing page

Advanced reports

Delivery milestones

Project kickoff & open questions

Phase 2A · Myolab integration

Phase 2B · SaaS core

Phase 2C · UX & operations

Phase 2D · Growth & analytics

What your clients will pay

The product your subscribers actually use

Every journey, step by step

Step 1 of 6 — Landing page

Step 1 of 4 — Payment method selection

Step 1 of 5 — Renewal attempt fails

Step 1 of 4 — Limit reached

Step 1 of 4 — Cancel request

Step 1 of 3 — KYC form submission

Step 1 of 4 — Welcome screen

Step 1 of 3 — Frozen dashboard

Step 1 of 4 — Revenue overview

Project investment

Phase breakdown

What's included

Decisions that unlock scope & timing

Ready to make Vehab a real business?